We are a team of passionate professionals dedicated to helping companies, governments and non-profits organizations understand the consumers of their products, programs, and services. Through dedication and professionalism, we leverage technological advancements and development to deliver quality work to our clients.
To be a leading research company providing solutions driven by the needs of our clients .
Is to convert data into a competitive advantage to enable clients make impactful decisions.
We strive to offer the best to our clients and we pride ourselves in it. Our goal is to be a one stop shop that offers market intelligence through quality data. We have time and time again received return clients and this has seen our portfolio grow since 2017. We have gained new clients through referrals by our satisfied prior clients. Since inception, we have successfully managed to conduct diverse research studies in 18 African countries.
The end-Goal of our vigorous product testing research is to ensure that our clients launch superior products and at the optimum value.
-Enabling organizations to ensure that their customer/employee experience delivers on their brand promise.In a competitive environment, it is important to measure the quality of customer services that your employees are offering at the POS. Through Mystery Shopping, our researchers visit or make calls to a service outlet incognito and then evaluate the service levels..
What clients say about us
"WCRL demonstrated a high level of professionalism and we consider them as reliable partners within the research industry."
"We attest to their professionalism & dedication of the team that engaged with us. We were aware of the strict timeline & complexities presented by the survey nevertheless the team was able to deliver quality data not forgetting the constant communication on updates from the field team which made the entire exercise a success. We would wish to partner again soon as World-class research has showcased just how dependable, knowledgeable, and professional of a team they are."
"The Company offers top-notch quality,insights and rates across board and we are always pleased to work with them. Our last project illustrated their attention to detail and their never ending push to deliver nothing but quality."
Before anyone is not told
Clients Worked With
Meat our experts
Clifford OlemoData analylist
Eugene WafulaOperations manager
All to contact us
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